FAQs

  1. What countries do you deliver to?

Beryl Naturals currently delivers our skincare products nation-wide, to addresses throughout the US. Unfortunately, we cannot offer international shipping services at this point in time.

  1. What do I do if I’m not satisfied with your products?

We work hard at Beryl Naturals to create something we’re sure you’ll be happy with. However, if you are anything other than 100% satisfied with the products you purchase, we offer a money back guarantee if you contact us within 30 days of your initial purchase, where we will then provide you with a complete refund.

  1. What is your return policy?

In line with our money back guarantee, we will allow you to return your purchase up to 30 days from the arrival date of the product you purchased. However, rest assured that we will provide you with a full refund without a return if you aren’t completely satisfied with your purchase.

  1. How do I contact you if I have any problems?

You can reach the support team here at Beryl Naturals by contacting hello@berylnaturals.com. A member of our support team will get back to you to sort out any problems you’re having as soon as possible.

  1. Where are your products made?

Our team is committed to creating a product full of locally sourced ingredients and is as environmentally friendly as possible. Therefore, we are dedicated towards creating all of our skincare range right here where we distribute our products, in the USA.

  1. Are your products cruelty-free and suitable for vegans?

Here at Beryl Naturals, we aim to provide our customers with the purest skincare ingredients possible. The last thing we want to do is flood something as precious as your skin with several of the over 80,000 untested synthetic chemicals currently on the market. Therefore, our products are 100% vegan. Testing on animals is against the ethos of our company, so you can rest assured that we are a brand you can trust when it comes to ensuring a high-quality product without harming animals in the process.

  1. How do you source your ingredients?

The Beryl Natural team is so committed to providing you with the finest, most natural ingredients in your morning and evening skin care routines that we go through a rigorous process before choosing who we source our ingredients from. 

  1. Do your products contain artificial smells?

No. In line with our ethical concerns about making sure we provide you with the most natural ingredients, none of the products in our skincare range contain skin irritating products. This is a good thing for people who often react badly to harsh chemicals in many other ranges of skincare, where the chemicals are only used to create an appealing smell for the consumer!

  1. How do I use your products?

Our products are all part of a skincare range, created to help you keep your face looking the best it possibly can be always. For more detailed directions about each particular product, please visit the listing you have purchased or plan to purchase for more information.

  1. Can I use several of your products together as part of a completed daily skincare routine?

Yes. The variety of skincare products we offer give you a wide variety of solutions to switch up your cruelty-free skincare routine. You could start with the charcoal facial cleaner, scented naturally with lavender and tee tree essential oil, before using the Allura daily moisturiser for all skin types, before finally finishing with Glow hyaluronic acid serum, which can be used to protect the skin for up to twelve hours.

  1. Can I use these products even if I’m not a woman?

Yes! Our products are free from particularly-feminine fragrances and have positives that will appeal to both genders. In fact, we promote male’s use of our products! There’s nothing wrong with embracing your feminine side.

  1. Are there any products that will help with the appearance of wrinkles?

Here at Beryl Naturals, our team was dedicated to creating moisturizers that feel light on the face while also harbouring age defying properties for both men and women. If you are looking for a way to lessen the appearance of wrinkles, we recommend using either the Allura Daily moisturizer, or our skin-renewing DIVA cream moisturizer.

  1. Can I use any of these products before applying my make-up?

Yes. Those of us from the Beryl Naturals team would recommend using Glow Hyaluronic Acid Serum as a primer before applying your makeup. With hydrating properties that don’t leave your skin feeling greasy afterwards, this product helps to diffuse the appearance of visible pores and stops product you apply over the top from setting into lines and wrinkles on your face.